Support & FAQ
What is a service agreement?
    REGULAR SERVICE INSPECTION includes the following:
  1. Inspect and test each scale for accuracy.
  2. Make manufacturer’s recommended field adjustments.
  3. Check all moving parts that affect accuracy.
  4. Furnish sufficient NIST certified test weights to conduct a proper test, including transportation of weights.
  5. Furnish the customer with a written Certificate of Inspection, upon request.
  6. Service by factory trained technicians.
  7. All truck and travel charges.
  8. Maintenance will be performed during Sanford Scale Co., Inc. normal working hours - request quote for all other times.
How soon can I expect service?
  • We strive to provide service within 24 hours.
  • Same day service is provided for all emergency calls.
What type of service do you provide?
  • We provide sales and service for all types of scales.
  • We offer in shop repairs along with onsite repairs. Sanford Scale Company maintains a staff of competent, factory trained personnel to maintain your weighing equipment and provide specifications for new equipment. We provide sales and service for all types of scales.
  • We offer in shop repairs along with onsite repairs. We provide programming services for Rice Lake and GSE equipment and PLC programming associated with weighing systems and material handling. Sanford Scale Company can engineer you special systems from start to finish with quality equipment, installation, training and maintenance.



What products do you service?
  • Sanford Scale Company sells and services specialty equipment including, Batching, Bagging, Boxing, In-Motion Weighing, Check Weighing, Truck Scales, Railroad Scales, Laboratory Scales, Floor Scales, Bench Scales and Special Systems to your specifications.
  • As an independent scale dealer we are distributors for Rice Lake Weighing Systems, GSE Scale Systems, Cardinal, Powell, Detecto and Fairbanks, to name a few.
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